Privacy Policy

1. Company Information

Legal Name: Anand Enterprises

Brand Name: A2Z Software

Website: a2zsoftware.shop

Address: Purnea, Bihar — 854301, India

Email: info@a2zsoftware.shop

2. Information We Collect

When you purchase or interact with our services, we may collect the following information:

• Personal Information: Full name, email address, phone/WhatsApp number
• Location Information: City, state, and country
• Payment Information: Transaction ID (we do not store card/UPI details — handled by payment gateway)
• Technical Information: IP address, browser type, device information
• Communication Data: Messages sent via WhatsApp or email support

3. How We Use Your Information

We use your information for the following purposes:

• To process and confirm your payment and order
• To set up and deliver your digital products/services
• To contact you via WhatsApp/email for onboarding and support
• To send important updates about your account or services
• To improve our products and customer experience
• To comply with legal and regulatory requirements

4. Payment Data Security

All payment transactions on a2zsoftware.shop are processed through secure, PCI-DSS compliant payment gateways (Razorpay / Cashfree). Anand Enterprises does not store your credit/debit card numbers, CVV, UPI PIN, or any sensitive payment credentials on our servers.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following situations:

• With payment processors to complete your transaction
• With our internal team members for service delivery and support
• When required by law, court order, or government authority in India

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device. You can disable cookies in your browser settings, though some features may not function properly.

7. Data Retention

We retain your personal data for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data by contacting us at info@a2zsoftware.shop.

8. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

10. Changes to This Policy

Anand Enterprises reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us